Peninsula Student Residences – Refund Policy
- Any application for a refund of Hostel Deposit (Deposit) must be made via the Refund Form, which is available at the Hostel Management Office.
- The refund of the Deposit may only be claimed by the tenant.
- The Deposit will only be refunded AFTER:-
i. The tenant has served one (1) months’ notice and terminated his/her tenancy agreement for the hostel accommodation;
iii. The tenant has settled all outstanding utility and other charges (including damage charges) for the hostel accommodation.
4. Refund of any deposit is subject to the Hostel Management’s approval.
5. Refund of the Deposit will take within 21 to 30 days to process.
6. Refund will be made payable to the tenant’s name unless expressly specified otherwise in writing by the tenant’s and will be remitted to the account details stated in the Refund Form.
7. For tenants who check out from the Hostel without settling their respective hostel accounts, all outstanding charges will be deducted from the Deposit.
5. Refund of the Deposit will take within 21 to 30 days to process.
6. Refund will be made payable to the tenant’s name unless expressly specified otherwise in writing by the tenant’s and will be remitted to the account details stated in the Refund Form.
7. For tenants who check out from the Hostel without settling their respective hostel accounts, all outstanding charges will be deducted from the Deposit.
Please refer to the requisite application forms for further information, contact us at +60 12-257 0711 or email psr.billing@theshipcampus.com for further enquiries in respect of our Refund Policy.