Terms and Conditions

Privacy Policy

Peninsula Student Residences Sdn. Bhd. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Peninsula Student Residences Sdn. Bhd.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Peninsula Student Residences Sdn. Bhd.. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Peninsula Student Residences Sdn. Bhd., No.1, Education Boulevard Batu Kawan Industrial Park, 14110 Batu Kawan, Pulau Pinang that is responsible for your information under this Privacy Policy.
Country: where Peninsula Student Residences Sdn. Bhd. or the owners/founders of Peninsula Student Residences Sdn. Bhd. are based, in this case is Malaysia.
Customer: refers to the company, organization or person that signs up to use the Peninsula Student Residences Sdn. Bhd. service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Peninsula Student Residences Sdn. Bhd. and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by Peninsula Student Residences Sdn. Bhd. or are under contract to perform a service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information including a personal identification number — allows for the identification or identifiability of a natural person.
Service: refers to the service provided by Peninsula Student Residences Sdn. Bhd. as described in the relative terms (if available) and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: Peninsula Student Residences Sdn. Bhd. ."’s" site, which can be accessed via this URL: https://theshipcampus.com/accommodations/
You: a person or entity that is registered with Peninsula Student Residences Sdn. Bhd. to use the Services.

What information do we collect?

We collect information from you when you visit our website/app, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

Name / Username
Phone Numbers
Email Addresses
Mailing Addresses
Age

We also collect information from mobile devices for a better user experience, although these features are completely optional:

Phonebook (Contacts list): Your contacts list allows the website/app to be much more easy to use by the user, since accessing your contacts from the app makes you save tons of time.

Camera (Pictures): Granting camera permission allows the user to upload any picture straight from the website/app, you can safely deny camera permissions for this website/app.

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website/app (we continually strive to improve our website/app offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To administer a contest, promotion, survey or other site feature
To send periodic emails

When does Peninsula Student Residences Sdn. Bhd. use end user information from third parties?

Peninsula Student Residences Sdn. Bhd. will collect End User Data necessary to provide the Peninsula Student Residences Sdn. Bhd. services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest. We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website/app, database storage and management, e-mail management, storage marketing.

Where and when is information collected from customers and end users?

Peninsula Student Residences Sdn. Bhd. will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How do we use your email address?

By submitting your email address on this website/app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information?

We keep your information only so long as we need it to provide Peninsula Student Residences Sdn. Bhd. to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Peninsula Student Residences Sdn. Bhd. or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.